Technology
Facility
Our server is located in a network located in a 22,000 square foot underground telco grade IDC (Internet Data Center) facility in downtown Los Angeles, the hub of telecommunications and internet connectivty for the area. This multi-million dollar facility is seismically designed to withstand most natural disasters - including an earthquake of 8.3 in magnitude. The spacious facility features raised floors, state of the art fiber optics and a redundant self contained cooling system.
Network Bandwith
The network architecture provides fast, clean, redundant connectivity to the global internet. Our bandwith is comprised of multiple OC12, "one hop" connections to Level 3, UUNET, and Global Crossing. We have two additional standby feeds from Qwest and Cogent. Utilizing the IDC's core network architecture and advanced routing technologies, we are able to route data to and from businesses in a manner that minimizes the use of congested public exchanges and private peering points. We provide high transmission speeds, lower instances of data packet loss, and greater quality of service to multiple carriers. We uniquely route data traffic using the shortests paths possible - providing absolute network availability at all times to Internet users worldwide.
Cooling
The IDC's building is equipped with three 1,000 ton and two 500 ton centrifugal chillers with four 1,500 ton cooling tower cells, and two 250 ton heat pumps, one 1,000 ton chiller can cool the entire building on a 90 degree day. The building is equipped with a Honeywell W940 fire monitoring and reporting system located on the Plaza level. Of the 238,000 gallons of water in the cooling towers, 168,000 can be used for the fire pumps.
Security
Access to the IDC is controlled around the clock by armed security personnel. Entry to the underground floors can only occur through secure gates for which security personnel require authorized escorted visitations only. AFter initial security clearance, a series of other strict security checks are given before final key-card entry to the actual IDC. The facility is monitored 24/7 by humans and sensors using numerous security cameras and playback monitors located throughout the center.
Fire Suppression
The fire suppression system is a multi-zoned, dry pipe, pre-action fire suppression system. It is activated via under floor and overhead smoke detectors. When two or more zones have been activated, the pipes fill with water. Two or more of the sprinkler head caps must then be melted prior to water discursion. Once caps have been melted, water will only be sprayed in the impacted areas. The system is monitored 24/7 by onsite personnel.
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